Travel CRM Software

Travel CRM Software

Transform your travel business with our complete CRM solution.

Overview

DRISHTI Travel CRM is the ultimate solution for travel agencies and tour operators. Manage customer relationships, bookings, suppliers, and operations from one powerful dashboard. Increase bookings, improve customer satisfaction, and scale your travel business efficiently.

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Detailed Information

DRISHTI Travel CRM Software is a smart and scalable travel CRM software designed to transform how travel agencies, tour operators, and travel companies manage customers, bookings, and operations. From lead capture to post-trip follow-ups, our platform automates every stage of the travel sales lifecycle, helping you grow faster with better customer relationships.

Built specifically for the travel industry, DRISHTI acts as a powerful CRM for travel companies, enabling you to manage domestic and international bookings, multiple suppliers, commissions, and customer communications from a single dashboard. Whether you are a startup agency or an established OTA, our system adapts to your business size while ensuring enterprise-grade security and performance.

As a feature-rich tour operator CRM, DRISHTI Travel CRM simplifies itinerary creation, quotation management, booking tracking, and payment follow-ups. Automated workflows, WhatsApp and email integrations, and real-time reporting help reduce manual work and improve conversion rates—making it one of the best CRM for travel agency operations in India.

Why Choose DRISHTI Travel CRM Software ?

DRISHTI Travel CRM is built to streamline daily operations and enhance customer experience. With complete visibility into leads, bookings, and revenue, travel businesses can make data-driven decisions and deliver personalized travel experiences at scale.

Key Features of DRISHTI Travel CRM

✅ Manage all customer inquiries from a single centralized dashboard
✅ Send multiple customized travel quotations per inquiry
✅ Import PNRs directly into the CRM for faster booking management
✅ Advanced itinerary and quotation builder for professional proposals
✅ Track bookings, payments, and supplier commissions accurately
✅ WhatsApp and email automation for instant customer communication
✅Multiple travel agent access with role-based permissions

Designed for travel agencies, tour operators, OTAs, and hospitality businesses, DRISHTI Travel CRM Software delivers a complete travel CRM software solution that improves efficiency, increases conversions, and strengthens long-term customer relationships.

Why Choose DRISHTI Travel CRM?

  • Complete Travel Solution: End-to-end CRM for travel agencies & tour operators.
  • Boost Bookings: Increase conversions with seamless booking experience.
  • Customer Insights: Track preferences, history & personalized offers.
  • Scalable Operations: Perfect for small agencies to large tour operators.
  • Revenue Focused: Dynamic pricing & upselling opportunities built-in.

Grow your travel business with DRISHTI Travel CRM - the complete solution for modern travel agencies.

Frequently Asked Questions

Discover everything about our platform

What is Travel CRM Software?

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Travel CRM (Customer Relationship Management) Software is a specialized system designed for travel agencies, tour operators, and OTAs to manage customer relationships, leads, bookings, payments, communication, and operations from a single centralized platform.

What does Drishti Travel CRM do?

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Drishti Travel CRM helps travel businesses capture inquiries, manage customer data, create quotes and itineraries, track bookings and payments, automate follow-ups via WhatsApp and email, and analyze sales performance from one dashboard.

Who can benefit from Travel CRM Software?

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Travel CRM Software is ideal for travel agencies, tour operators, online travel agents (OTAs), hospitality businesses, and travel consultants looking to streamline customer management and increase bookings.

How does Travel CRM improve customer management?

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The CRM stores customer profiles, preferences, booking history, and communication logs in one place, enabling personalized engagement, faster responses, and higher customer satisfaction.

Can Travel CRM automate bookings and follow-ups?

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Yes, Travel CRM automates responses, follow-up reminders, and communication sequences through email and WhatsApp, ensuring no lead is missed and improving conversion rates.

Does it include itinerary and quotation management?

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Yes, Drishti Travel CRM includes tools to create advanced itineraries, prepare professional travel quotations, and convert approved quotes into confirmed bookings.

How does the CRM track bookings and payments?

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The system tracks booking statuses, payment receipts, outstanding balances, and provides real-time reports to help monitor operations and financial performance.

Is Travel CRM suitable for small and large travel businesses?

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Yes, Drishti Travel CRM is scalable and customizable, making it suitable for small travel agencies as well as large tour operators.

Does the CRM provide analytics and reporting?

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Yes, the CRM offers dashboards and reports on sales, booking trends, lead conversions, agent performance, and overall business growth.

Can Travel CRM centralize communications?

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Yes, the CRM consolidates communications from channels such as WhatsApp, email, calls, and website inquiries, enabling faster and more consistent customer responses.

Does it support multiple travel agents or users?

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Yes, the software supports multiple agents with role-based access controls, allowing teams to collaborate securely.

How secure is Travel CRM?

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Drishti Travel CRM is built with enterprise-grade security features to protect customer and business data through secure storage and controlled access.

Is a demo available before purchase?

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Yes, you can request a demo to explore features and understand how the CRM fits your travel business requirements.

Does the CRM support automated marketing?

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Yes, it includes automated email and messaging campaigns to send personalized offers, follow-ups, and promotional communications.

How do I get pricing or start with Travel CRM?

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You can contact the Drishti Infotech team via the Enquire Now form on the Travel CRM page to request pricing and a personalized demo.

Contact Us

Ready to transform your travel business? Get a personalized demo today.

Request Demo